Orders & Deliveries

ORDERS

Our products are frozen and we want to ensure they arrive in perfect condition.  We are therefore only able to dispatch orders from our warehouse Monday-Thursday on a next day delivery basis.

Orders placed after 4pm are dispatched the next working day.  Orders placed after 4pm on a Thursday are dispatched on Monday, for delivery on Tuesday.

DELIVERY

For all UK mainland addresses we use DHL on a next day service. For Northern Ireland, Highlands and Islands this is a two-day delivery service.  We are only able to make deliveries Tuesday-Friday.  All orders are tracked  and we will supply DHL tracking details on email.

Unfortunately we are unable to delivery on weekends & bank holidays.

If you experience any deliveries issues, please email us with your order number.  hello@packd.co.uk